Responsible Gaming at
7p7p — Play Smart
At 7p7p, we believe that gambling should always be a source of entertainment — never a source of stress or hardship. Our responsible gaming programme gives every player in Bangladesh the tools and knowledge to stay in control, play within their means, and seek help when needed.
Gaming Should Always Be Fun
7p7p is Bangladesh's trusted online casino and sports betting platform, and with that trust comes a serious responsibility. We are committed to providing a safe, fair, and transparent environment where players can enjoy cricket betting, live casino, slots, and more — without putting their wellbeing at risk.
Problem gambling is a recognised public health concern. While the vast majority of our players engage with 7p7p purely for entertainment, we acknowledge that for a small number of individuals, gambling can become harmful. That is why we have built a comprehensive suite of responsible gaming tools directly into the platform — tools that are free, easy to use, and designed to keep you in the driver's seat at all times.
Whether you are setting a daily deposit limit to manage your budget, taking a short time-out after a long session, or permanently self-excluding because you feel gambling is no longer serving you well — 7p7p supports your decision without question. No pressure, no obstacles, no judgment.
Gambling is a form of paid entertainment. Like going to the cinema or eating at a restaurant, it costs money and the outcome is not guaranteed. The house edge means that over a long period, most players will spend more than they win — and that is perfectly normal. Set a budget you are comfortable losing, treat winnings as a bonus, and stop when the fun stops.
If you feel your gambling is out of control, please reach out to our support team immediately at [email protected]. You can also use the self-exclusion tool in your account settings to block access to 7p7p instantly. Our team is available 24 hours a day, 7 days a week, including Eid, Durga Puja, and all public holidays in Bangladesh.
Responsible Gaming Tools
7p7p provides every registered player with a full set of self-management tools. Access them any time from your account settings — no waiting period, no approval needed.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 7p7p account. Once your chosen limit is reached, no further deposits will be processed until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a 48-hour cooling-off period to protect you from impulsive decisions.
Available NowLoss Limits
Define the maximum amount you are comfortable losing over a set period — daily, weekly, or monthly. When your net losses hit the threshold you have defined, 7p7p will automatically prevent further wagers until the period ends. This tool is especially useful for players who want hard boundaries on potential losses rather than just deposits.
Available NowSession Time Limits
Set a maximum session duration — from 30 minutes to 8 hours. When your session time expires, 7p7p will display a clear on-screen notification and, if you do not actively choose to continue, will log you out automatically. Lengthy uninterrupted sessions can impair judgment; this tool helps you stay aware of how long you have been playing.
RecommendedReality Check Reminders
Configure periodic on-screen reminders that display your session duration, your net win/loss for the session, and the total amount wagered. Reality check pop-ups appear at intervals you choose (every 15, 30, or 60 minutes) and give you a factual summary of your activity so you can make an informed decision about whether to continue, pause, or stop.
RecommendedTime-Out / Cool-Off Period
Take a short break from 7p7p for a defined period: 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account is suspended and you cannot log in, deposit, or wager. Promotional communications are also paused. Time-outs are ideal when you feel you need a brief pause without committing to a permanent self-exclusion.
Instant EffectSelf-Exclusion
If you believe your gambling has become or is at risk of becoming a problem, you can permanently self-exclude from 7p7p. Self-exclusion closes your account for a minimum of 6 months or permanently, removes you from all marketing communications, and cannot be reversed before the exclusion period expires — even if you request it. This is our most powerful protection tool.
Permanent OptionWarning Signs of Problem Gambling
Problem gambling does not always announce itself loudly. It can develop gradually, and many people do not recognise the signs until gambling has already caused significant harm to their finances, relationships, or mental health. If any of the following descriptions feel familiar to you — or to someone you care about — please take action today. The sooner you reach out, the easier it is to regain control.
Quick Responsible Gaming Checklist
Answer these questions honestly. If you find yourself ticking more than three, we strongly encourage you to use our self-exclusion tool or contact support immediately.
Have you ever spent more money on gambling than you originally planned in a single session?
Have you gambled with money that was set aside for essential expenses such as rent, food, or bills?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Have you ever borrowed money from friends, family, or a financial institution to fund your gambling?
Have you tried to cut back on gambling but found it difficult or impossible to do so?
Has gambling negatively affected your job, studies, or relationships with people you care about?
Do you gamble to escape from personal problems, stress, or difficult emotions?
Have you hidden your gambling activity or the amounts you have spent from people close to you?
How to Set Limits or Self-Exclude
Setting controls on your 7p7p account takes less than two minutes. Here is exactly how to do it, whether you want a soft limit or a full self-exclusion.
Visit 7p7p.io and log in using your registered username and password. If you have two-factor authentication enabled, complete that step as well.
Click your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
In the Account Settings panel, navigate to the "Responsible Gaming" tab. You will find all available tools listed here — deposit limits, loss limits, session limits, reality checks, time-out, and self-exclusion.
Select the tool you wish to activate, enter your chosen limit or exclusion period, and confirm. Changes that restrict your activity take effect immediately. You will receive a confirmation email to your registered address.
If you are unable to access your account or prefer to speak with a team member, email us at [email protected] and our responsible gaming team will apply the restriction on your behalf within one business hour.
Contact Our Support Team
Our dedicated responsible gaming support team is available around the clock. If gambling is causing you distress, please do not wait — reach out now.
Email Support
Send us a message at any time. We respond to responsible gaming emails within 3 business hours, Bangladesh Standard Time (UTC+6).
[email protected]Live Chat
Use the live chat feature within your 7p7p account to speak with a support agent in real time, available 24 hours a day, 7 days a week.
Available In-AppExternal Help Resources
If you feel you need professional counselling or support beyond what 7p7p can provide, we strongly encourage you to speak with a qualified mental health professional or addiction counsellor. In Bangladesh, the National Mental Health Institute (NIMH) and various NGOs provide support for behavioural addictions. Your family doctor is also a good first point of contact.
Remember: seeking help is a sign of strength, not weakness. Millions of people around the world successfully manage and overcome problem gambling with the right support.
Protecting Underage Individuals
7p7p operates a strict 21+ policy. Protecting young people from exposure to online gambling is one of our most fundamental responsibilities.
Age Verification
Every player must verify their age during registration using a valid National Identity Card (NID) or passport. Unverified accounts are restricted from deposits and withdrawals.
Instant Account Closure
If we identify or are notified that a player is under 21, the account is closed immediately, all activity is voided, and the matter is investigated in full.
Parental Controls
We strongly encourage parents and guardians to use internet filtering software to block access to online gambling sites on shared or family devices. Keep passwords private and never share your 7p7p credentials.
Report Underage Access
If you believe an underage individual has registered or is using a 7p7p account, report it immediately at [email protected]. We take every such report seriously and investigate without delay.
Explore our games, check the FAQ, or log in to your account — and remember, the best session is always one you are fully in control of. Play smart, play safe, and enjoy every moment on 7p7p.